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Channel: Customer Experience Archives - ID.me Network
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ID.me improves customer experience for access to digital services for 9.53...

 Service improvements ensure 7.1M people obtain initial IAL2 identity verification in record time ID.me’s commitment to improve access to benefits and services through IAL2 identity verification...

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ID.me and Sterling Deliver First Omnichannel Solution for IAL2

ID.me, the secure digital identity network, and Sterling, a leading provider of identity and background services, announced in a Press Release on Monday that their in-person identity verification...

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Verifying identity seamlessly without the use of facial recognition technology

ID.me believes every individual should have access to high-security identity verification and they should have a choice in how they verify.  Being uncomfortable with an automated biometric image...

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Building Accessibility into Identity Verification

Accessibility Matters to Everyone There are over 61 million individuals living with a disability in the United States, representing nearly 26% of the population.1 That means that one in four adults in...

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New Virtual I-9 Document Review Service Coming Soon from Sterling and ID.me

Employers Will Have a Secure, Modernized Solution for Remote I-9 Document Review   INDEPENDENCE, Ohio and MCLEAN, Va., Aug. 03, 2023 – Sterling Check Corp. (NASDAQ: STER) (“Sterling”), the largest...

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Breaking Down Language Barriers: ID.me Partners with LanguageLine Solutions...

Everyone should have equal access to digital services, regardless of the language they speak. Knowing that one in every five Americans speaks a language other than English at home, ID.me has always...

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ID.me Appoints Taylor Liggett as Chief Growth Officer

McLean, VA., Aug.15, 2023 — ID.me, the market leading digital identity and credentials network, is pleased to announce the appointment of Taylor Liggett as Chief Growth Officer. Taylor brings extensive...

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"No Identity Left Behind": How identity verification can improve digital equity

By: Blake Hall, CEO of ID.me The digital divide—“the gap between those who have access to technology, the internet, and digital literacy training and those who do not”—poses a key barrier to equity in...

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ID.me Appoints Chris Mills as Chief Revenue Officer

McLean, VA, October 2, 2023 – ID.me, the market-leading secure digital identity network, announces the appointment of Chris Mills as Chief Revenue Officer.  Mills brings 30 years of enterprise sales...

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An ID.me Success Story: Prioritizing Customer Experience, Security, and...

ID.me is committed to enhancing user experience and security. By offering diverse verification pathways including self-service, video chat, in-person verification, and a pre-verified “digital fast...

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ID.me Reaches a Major Milestone: 50 Million Users Have a Verified Identity...

ID.me continues its market leadership, with an unprecedented number of Americans who can access services across the internet with a single, verified, and portable log-in credential.   Washington, D.C.,...

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Revolutionizing User Experience: Turning Identity Verification into a...

The ID.me shared services approach and pre-verified network is rapidly transforming the identity proofing and credentialing process into a frictionless login experience. ID.me streamlines login and...

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